Support
We answer by email, usually within two working days.
Email: support@cutcosts.ch
Please include your phone model, the app version and what happened. Never send your password.
Common questions
How do I cancel my Pro subscription?
Subscriptions are managed by Apple or Google, not by us. On iPhone: Settings → your name → Subscriptions → CutCosts. On Android: Google Play → Profile → Payments & subscriptions → Subscriptions. Cancel at least 24 hours before the period ends (including the 7-day free trial) to avoid being charged.
How do I restore my purchase on a new phone?
Open the Plans screen and tap Restore purchases, signed in with the same Apple or Google account.
How do I delete my account and data?
Open Settings and tap Delete my account. This removes your account and any server-side backup. Data stored only on your phone is removed when you delete the app. You can also email us from the address you registered with.
Why was a receipt not read correctly?
Use good light and a flat receipt. You can always correct the result before saving. Send us a photo by email if a shop's format keeps failing, and we will look at it.